Shipping Policy
SHIPPING RATE
We are proud to offer free international shipping!
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries, we will contact you directly.
LOST/MISSING PACKAGES
Noostalgiart is not liable if an incorrect address is provided during the checkout process. Please make sure that your billing and shipping address are correct before processing your order. If we have made an error, we will fully take responsibility for the original order and resend it to you at no charge.
CUSTOMS
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may incur customs fees upon arrival in your country.
SHIPPING TIME
The average shipping time is 5-9 days, although this can be longer for certain countries and during busier periods.
TRACKING INFORMATION
You will receive an email with a tracking number once your order has been shipped. Please note that in some cases, due to free shipping, tracking information may not be available.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT.”
For some shipping companies, it takes 1-3 business days for the tracking information to update in the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase may sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us at noostalgiart@gmail.com, and we will do our best to assist you.